_____ gives customers the feeling their concerns are being a…

_____ gives customers the feeling their concerns are being addressed and at the same time gives employees the feeling their expertise matters to management. (It stresses giving employees in contact with customers the authority to solve customers’ problems on the spot.”)

A nurse is caring for a preterm labor patient on magnesium….

A nurse is caring for a preterm labor patient on magnesium. Which action is anticipated for the following assessment?: temperature=98.9 heart rate= 76 respiratory rate= 12 blood pressure= 110/68 deep tendon reflexes= 0 clonus= none fetal heart rate= 125, no accelerations, minimal variability; uterine contractions= every 10-15 minutes