Author: Anonymous

The first step in organizational design is job design.

In the production process, when component parts are produced throughout the factory and then brought to the production area for final assembly, this is known as a ­­­______________ layout.

The form of communication which is the lowest in information richness is ____________.

Operations managers are managers who are responsible for managing an organization’s production system.

Good communication helps in increasing efficiency, improving quality, and increasing the responsiveness to customers.

The control function is limited to reacting to events in a business, after the events have already occurred.

A plant manager, wants to initiate a diversity training program in his plant. He is considering whether his department has enough extra people to cover for the time his employees will be engaged in the classes. Which of the following criteria of decision making is he implementing?

The arrangement of jobs into categories reflecting their relative importance to the organization and its goals, level of skills required, and other characteristics is called:

The plan of an organization that contains top management’s decisions about the organization’s mission, goals, strategy, and structure is an example of a ______________-level plan.

The cluster of decisions about what goals to pursue, what actions to take, and how to use resources to achieve goals, is called an organization’s strategy.