With regard to behavioral measurement systems, the use of __…

With regard to behavioral measurement systems, the use of _________________ ensure that the response categories are clearly defined, that interpretation of the performance rating by an outside party is clear, and that the supervisor and employee also understand the rating.

On a course evaluation form for an in-person, synchronous co…

On a course evaluation form for an in-person, synchronous course, students evaluate the course instructor on questions such as: “The instructor generally started class on time” and “The instructor generally responded to students’ emails within 48 hours.”  The questions on the course evaluation form primarily reflect a behavior approach to assessing performance (as opposed to a results approach).