Watch the cartoon below and consider the laboratory workflow…

Wаtch the cаrtооn belоw аnd consider the laboratory workflow illustrated. A hospital laboratory has experienced longer turnaround times. Management is considering purchasing faster analyzers. However, a review of the process shows that the analyzers are operating normally, while specimens experience delayed transport, information is entered more than once, and the process involves repeated handoffs between employees. Wwhat should management do first?