Lakeshore Medical Group Medication-Support Evaluation Lakesh…

Questions

Lаkeshоre Medicаl Grоup Medicаtiоn-Support Evaluation Lakeshore Medical Group operates four primary-care clinics and is considering expanding a post-discharge medication-support program. The program provides a pharmacist telephone consultation within seven days of hospital discharge. During a six-month pilot, 1,200 adults across the four clinics were eligible. The evaluation team sent an online survey to 120 patients who had an active patient-portal account and spoke English. Eighty-four patients responded. The team plans to use these respondents to judge whether the program should be expanded to all eligible patients across the system. The evaluation also uses the following information: Program completion is taken from an electronic-health-record field, but two clinics document completion differently from the other two. Patient understanding is measured with a new five-item yes/no questionnaire created by the program manager. It has not been reviewed by experts, tested with patients, or evaluated for reliability or validity. Two employees independently review medication records, but they received no common training and their agreement has not been assessed. Patient satisfaction is obtained from the online respondents using a 1-to-5 rating. Leadership must decide whether to expand, modify, continue as a pilot, or discontinue the program. Written response Prepare a 400–550 word managerial evaluation response addressing all five requirements: Population and sample: Identify the target population and evaluate whether the current sample supports systemwide generalization. Sampling improvement: Recommend a more defensible sampling approach and explain why it would improve representation. Data sources: Recommend two appropriate data sources for judging program effectiveness or quality, and explain one advantage and one limitation of each. Measurement quality: Identify at least two reliability or validity problems in the current plan and explain how they should be addressed. Management decision: State the most defensible current decision and identify the evidence needed before full expansion. Use only the scenario and concepts from Chapters 4–6. Do not introduce outside facts or assumptions. Lakeshore Medical Group operates four primary-care clinics and is considering expanding a post-discharge medication-support program. The program provides a pharmacist telephone consultation within seven days of hospital discharge. During a six-month pilot, 1,200 adults across the four clinics were eligible. The evaluation team sent an online survey to 120 patients who had an active patient-portal account and spoke English. Eighty-four patients responded. The team plans to use these respondents to judge whether the program should be expanded to all eligible patients across the system. The evaluation also uses the following information: Program completion is taken from an electronic-health-record field, but two clinics document completion differently from the other two. Patient understanding is measured with a new five-item yes/no questionnaire created by the program manager. It has not been reviewed by experts, tested with patients, or evaluated for reliability or validity. Two employees independently review medication records, but they received no common training and their agreement has not been assessed. Patient satisfaction is obtained from the online respondents using a 1-to-5 rating. Leadership must decide whether to expand, modify, continue as a pilot, or discontinue the program. Written Response Prepare a 400–550 word managerial evaluation using the five headings below. 1. Population and Sample Identify the population leadership wants the evaluation to represent. Evaluate whether the current sample provides an adequate basis for applying the findings across all four clinics. 2. Improving the Sample Recommend a more defensible way to select or recruit participants for the evaluation. Explain how your recommendation would improve representation or reduce uncertainty. 3. Data Sources Recommend two data sources that would provide useful evidence about program effectiveness or quality. For each source: Explain what information it would provide. Identify one advantage. Identify one limitation. 4. Measurement Quality Identify at least two specific reliability or validity concerns in the current evaluation plan. Explain why each concern matters and what should be done to improve the measurement. 5. Management Decision Recommend the most defensible action for leadership based on the evidence currently available. Support your recommendation with specific information from the scenario and identify what additional evidence would be needed before full systemwide expansion.

A client, 5 mоnths pregnаnt, cоnfides tо the nurse thаt she drinks one glаss of wine every night with dinner. Which would be the best recommendation by the nurse?

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