Pleаse briefly аnswer the next twо questiоns bаsed оn the case below: XYZ Solutions is a mid-sized consulting firm that has traditionally emphasized teamwork, mentorship, and long-term employee relationships. Consultants are encouraged to collaborate closely and share knowledge across project teams. Over the past several years, however, XYZ has struggled with declining client satisfaction and slower turnaround times on projects. Clients have complained that consultants are not sufficiently proactive and that innovative solutions are lagging behind competitors. Currently, consultant performance is evaluated annually using a goal-based appraisal system in which consultants and their project managers jointly set individual objectives at the beginning of the year. These goals focus primarily on project completion and client satisfaction scores. Senior leadership believes that this system encourages complacency and fails to distinguish top performers from average performers. To increase motivation, innovation, and accountability, the leadership team is considering changes to the performance appraisal system that would introduce more differentiation among consultants. Question 1: Based on what you have learned in this course, recommend one specific performance appraisal measure that XYZ Solutions could use to better differentiate performance among consultants and encourage innovation. Explain why this measure is appropriate for XYZ’s situation. Identify at least two potential problems associated with using this measure. Propose some approaches that may mitigate or manage these problems.