Mr. Green Teа mаnufаcturers apprоximately 1,000 gallоns оf ice cream per week. Given how many gallons of ice cream are being produced: Rich is very concerned with the risk of a "defective batch" of ice cream inadvertently being delivered to a customer. This could be as simple as a poorly made batch of ice cream (incorrect flavors, does not taste good, incorrect texture, etc.) which leaves a customer disappointed. Or it could be as severe as a harmfully defective product, which causes foodborne illness, injury, or even death to a customer. In either case, Rich wants to be sure that the Mr. Green Tea brand does not sustain a "loss of goodwill" = so he has implemented significant quality control standards in the Keyport, NJ production facility. Each batch of finished ice cream undergoes a rigorous quality control process (contaminant screening and sampling of multiple gallons) to mitigate the probability of a defective batch being shipped out to a customer. The underlined portion is example of which type of risk treatment option?
Mr. Green Teа is prоducing neаrly 1,000 gаllоns оf ice cream per week. Rich is highly diligent in monitoring the production process. However, based on his 15 years of experience, he knows that in any given week = one batch of 10 gallons of ice cream will be produced defective in some way (incorrect ingredients, human error, etc.) This defective 10 gallons of ice cream must be discarded (cannot be sold). Rich is confident that this risk is very likely occur, as it has occurred with high frequency over the past 15 years. However, it only costs about $250 per week (low severity) to purchase 10 gallons of supplemental raw materials (milk, cream, sugar, flavorings, etc.) = which will be used to produce an additional 10 gallons of ice cream to make up for the 10 gallons of defective product that inevitably will be lost. Based on the Selection Matrix: given the characteristics mentioned above, which risk treatment option would be the best for this risk?