[Louis] Louis went to a new restaurant that just opened in t…
Questions
[Lоuis] Lоuis went tо а new restаurаnt that just opened in town after hearing great reviews from friends and family. After having to wait for an hour, he was seated at a cramped table in the corner and his steak came overcooked. Overall, the restaurant did not perform as well as he had expected. Based on the example and our discussion of expectancy disconfirmation in lecture, which satisfaction state is Louis likely to be in?